Volume 7, Issue 4
Keeping Library Staff on Common Ground
In This Issue
At Your Service
I Love the Library Week
We are once again celebrating I Love the Library week from February 14-18. Students can spin our wheel for prizes each day around lunchtime on the first floor. Keep an eye out for more information!
It's that time again to begin thinking about which of your co-workers have made outstanding contributions to the Library this year. The awards committee will soon be asking for your nominations, so now is the time to begin thinking about who to nominate!
I want to encourage everyone to take note and mark their calendars for the upcoming staff training days. A free day off will be awarded to anyone attending 90% or more of the sessions. If you have a legitimate work excuse to be absent, it will not count against you. Every third Friday, from 11:30 AM to 12:30 PM, Fun Fridays will give us a chance to learn about and appreciate each other’s jobs—including those from some of the non-Library groups housed in our building. Every first Tuesday, from 3:00 PM to 4:00 PM, training sessions will give us a chance to upgrade our skills. These sessions cover topics from customer service to marketing to technology to policies. Take advantage of these sessions to cross-train and interact with your colleagues. 2 INFORMATION COMMONER
At Your Service
By Lesli Baker
Although we may each work in different departments, we are all part of the same team that students and faculty rely on to be successful in accomplishing their academic goals. However, we may have barriers that are keeping us from truly working as a team. Below are some of the most common barriers to effective teamwork as identified in Advanced Connections.
Lack of commitment to common goals
Shirking of responsibility by individual team members
Communication gaps and breakdowns
Information not freely or widely shared
A climate of distrust
Lack of support of decisions made by and for the team
Fear of conflict or inappropriate conflict-resolution strategies
Inattention to team process as well as to team tasks and results.
We each must do our part to eliminate any of these barriers from our organization. If you identify any barriers that we can help overcome, please let me know!
By Carlos Alarco
Library workshops are back. (You may have already seen the ads on the digital signage.) I plan on holding two workshops a week on Tuesdays and Wednesdays. These Wednesday workshops will cover topics from Canvas for students, Google Docs, PowerPoint, etc. The Tuesday workshops will be taught entirely in Spanish and cover more basic topics.
Ben has posted a list of dates and times on the Library’s website: www.uvu.edu/library/about/news.html.
Two of the six new 27” iMacs are now available for student use. These two computers will have Final Cut Pro 7 installed on them. The other four will eventually have Avid Media Composer 6.5.
News from the Information Commons
iMac computers INFORMATION COMMONER 3
News from Technical Services
By Keith Rowley
We have been going through one of those phases where not a lot of books are arriving, which means that Shuyi can spend most of her time adding new orders. Hopefully, by the time the next batch of books start to arrive, most of the orders for this year will have been entered. But who knows? Maybe a large faculty request will suddenly appear and we’ll be up to our ears in orders again (like last year). Since we haven’t had as many books to catalog Paul has been able to work on some of his many database projects, which often get placed on the back burner. One of those projects is to add a code in the item record of plays. At this moment, 437 plays can be found using a simple search in the OPAC. Let me know if you’d like some instruction on how to bring those up.
The first Safari eBook update for 2013 has been done, and we now have 3,138 Safari eBooks in the catalog. The people at ebrary haven’t made any updates to their collection yet, but as soon as they do, there will be an update to our ebrary holdings.
By Mark Stevens
ContentDM Being Upgraded to Version 6.1 on Improved Virtual Server
A more powerful virtual server is being built with version 6.1 of ContentDM. This new version will provide better administrative and user interface functionality, improved customization potential, greater speed, and better support for functions such as streamed video. A cutover date will be announced where all digital data archiving will be frozen until the data migration is complete and an ultimate user acceptance sign-off allows a (relatively) transparent swap of the new server into the name (and role) of the old one.
Symphony Service Pack Upgrade
We are currently in the planning stages with SirsiDynix to upgrade Symphony to either service pack 2 or 3 of version 3.4. This upgrade is driven by our ongoing expectation to stay current with the latest (stable) version of library applications, as well as specific capabilities that the new service pack would provide.
Further details of this upgrade will be forthcoming, and we will minimize any downtime during the process.
News from Systems 4 INFORMATION COMMONER
By Judy Robertson
New Library Aides for the Spring Semester
Gabrielle Rawlins started in October. She attended high school in Murray and worked in a dry cleaners prior to coming to UVU. Her major is English literature.
Jimmy Hall previously worked in Technical Services and will be expanding his library experience by working in Access Services. We are happy to have his help and the knowledge he brings with him from Technical Services.
Jonathan Urianza is new to the Library aide position this semester. He attended Orem High School and is working as a soldering assembler. He also has experience in carpet cleaning, fast food, and community service at the Seville. He entertains himself with hip hop dancing (five years) and ballroom dancing (1 year). He loves pasta and his favorite colors are black and blue (probably related to the hip hop dancing), and reads fiction.
Raquel Flores also started this semester. This is her first job in America and she is so exited. She has an Associate degree in preschool education and has worked as a Kindergarten teacher. She also has a Bachelor of Science in educational psychology and secondary education, specializing in media. She enjoys reading about social behavior, self-help, and English as a second language studies. She also enjoys reading the Book of Mormon. Raquel has two children. Her oldest is married and living in Mexico. Her youngest, a daughter, attends Mountain View High School and lives with her.
Sarah Hatch began working in the Library late last October. She graduated from Hillcrest High School in Midvale and has an Associate degree from Snow College. She has worked at Runner’s Corner and served a mission in Houston, Texas. She also attended Salt Lake Community Collection and worked in their library. Her major here at UVU is early care and education. She comes from a family of six children and has a twin brother. She has a pacemaker and loves to run long distance. She loves to play piano and has four cats and a beta. Her favorite color is purple and her favorite read is Jane Austen’s Persuasion.
Returning Library Aides
Chad Harward and Marc Barber are returning this semester after several weeks on medical leave. We are happy to have them back and hope they continue in their recovery.
Library Aides Leaving
Ben Killgore will be leaving this month because he has completed his degree requirements and is moving on to find a new position, hopefully related to his degree. Thank you, Ben, for the time you have worked at UVU.
Heidi Jarvis is working on an internship in marketing this semester and may put in a few hours in Technical Services, but she will be so busy that we won’t see her at the Circulation Desks. Good luck, Heidi!
News from Access Services INFORMATION COMMONER 5
The Information Commoner is an internal communication tool published once a month by and for the Utah Valley University Library staff. Input from all library staff is encouraged.
The deadline for information submittal is the third Friday of each month. Send information to Lesli via email.
By Sarah Rice
Book Repair Training
Aimee and I have begun attending book repair training sessions with Randy Silverman, Preservation Librarian at the University of Utah’s Marriott Library. This training will continue for the next few months and will help us learn ways to repair and preserve items and keep our collections in the best possible shape.
Orange and Green Stickers
When shelving periodicals, look at each issue carefully. If there is an orange or green fluorescent circle on the call number label, that issue should be shelved in the compact shelves in a box. If the issue does not have a sticker, it should be shelved with the current periodicals. The most current issue should be placed inside a plastic folder. You will need to check the date to see if the issue you are shelving is more current than the one in the cover or not. Older issues should be placed under the shelf with the other issues for that title.
We currently have one shipment at the bindery and will be sending another as soon as the previous one is received. We should receive it within the next couple of weeks. You can check the status of issues/volumes in Symphony. Items that are ready to be sent to the bindery will be checked out to the user “BINDERY.”
If a patron cannot locate an issue, there are a number of ways to help them:
1. Verify that the patron understands the LC classification system.
2. 2012 issues have been moved to the compact shelving.
3. Call someone in serials. Some issues are temporarily being held in Technical Services as we prepare them for binding.
4. A reference librarian can assist the patron in finding the journal online or locating other sources of information.
News from Serials
Book Repair Lesson #1:
Never use duct tape. 6 INFORMATION COMMONER
News from Media
By Trevor Young
Many valuable videos will never make the jump to digital. Some of these videos are so outdated that it is probably best they are lost to the past. However, most older videos will always have an audience. Those audiences are usually very small, making a transfer to digital economically unfeasibly. The longer these videos sit on our shelves, the more likely they are to deteriorate into uselessness. Further, the machines used to play these tapes are becoming more and more scare. As librarians, it is our job to provide access to all of our collection, including that which resides on obsolete media.
In an effort to understand what copyright law will let us do to combat this problem, I asked Jacques to point me to some literature on this subject. He gave me 17 USC § 108 (http://www.copyright.gov/title17/92chap1.html#108), as well as ARL’s interpretation: Code of Best Practices in Fair Use for Academic and Research Libraries (www.arl.org/pp/ppcopyright/codefairuse).
If the Library determines that an item on obsolete media is not available in a digital format commercially, we may make one circulating copy. The code itself almost seems prohibitive due to this statement: “access to the digital version must be limited to the premises of the library or archives.” However, the ARL Best Practices seem to interpret “premises of the library” as extending to verified patrons (see the third bullet point under Limitations in ARL’s best practices). Originals must be retained and not made available for circulation. The circulation copy need to be marked with a copyright notice. It’s better if we use lower resolution versions (most DVD rips of an analog signal are automatically lower resolution) and we will also associate contact information for registering a complaint for copyright holders.
Media does not intend to make digital copies of every VHS tape that halls under this category. However, we are going to be responsive to the needs of instructors and transfer any item that proves to be a deterioration risk. If you or your faculty members are aware of any VHS tape which is in need of this treatment, please let us know as soon as possible. Remember, we can only may a copy if a digital version has not been made available commercially.
They still exist.
Speaking of obsolete, do you remember these? By Annie Smith
Kim has made great strides in getting instruction organized over the last month. She created a shared spreadsheet on Google Docs that we use to track incoming instruction requests and volunteer for sessions. Mark added a bit of spreadsheet magic to track our instruction percentages (the percentage of total requests taught by an individual librarian) so that we can distribute the work evenly.
Reference started off a little slow this semester, but it has picked up as midterms approach and students start researching for their speeches, papers, and other projects. I’ve also noticed an upswing in the number of students using our LiveHelp service. In the past, students have overwhelmingly preferred to ask their questions in person. Perhaps online reference is starting to take off?
News from the George Sutherland Archives
INFORMATION COMMONER 7
By Catherine McIntyre
The George Sutherland Archives received a donation of professional materials from newly retired Dean of the School of Education, Dr. Briant Farnsworth. Dr. Farnsworth guided the School of Education through a period of great growth, and oversaw the national accreditation of UVU’s teacher education program. He also oversaw the development of UVU’s Master of Education degree. We greatly appreciate Dr. Farnsworth’s contribution to the Archives, as it documents the great achievements of the UVU School of Education, as well as those of UVU.
We are starting a subscription to a service called “Archive-It,” which allows us to preserve snapshots of selected UVU websites. This is an important step in the effort to capture and preserve the ongoing output of UVU. We can include administrative, school, and departmental websites, as well as school-related social media sites.
We are participating in a regional project called “Pioneers in Your Attic: Preserving the Legacy of Overland Migration.” The Utah Academic Library Consortium, as well as the Mountain West Digital Library, are launching a pioneer legacy project dealing with 19th century overland migration-related materials held by individuals for groups in area communities (rather than academic library holdings). These materials will be located, digitized, and added to the MWDL. Each digitization hub, of which we are one, will advertise to encourage individuals who have pioneer-era diaries, journals, photos, manuscripts, letters, and so on, to contact us. We will facilitate the scanning and documentation of the items and add them to the collection, “Pioneers in Your Attic.” We are still in the planning stages, but we envision both going out into the community with a scanner and inviting area residents to bring in items for scanning.
News from Reference/Instruction
By Kim Rollins
The 2013 Library staff training series is under way. Archives kicked the series off with a very informative “Fun Friday” on January 22. Next up is “OneSearch Tips and Tricks” on February 5.
The more formal sessions on various topics chosen by staff will be held every first Tuesday from 3:00 to 4:00 PM in LI 502. Every third Friday, from 11:30 AM to 12:30 PM, is “Fun Friday.” Please bring your lunch and hear about what your colleagues are doing.
8 INFORMATION COMMONER
OneSearch Tips and Tricks
Fun Friday: Accessibility Services and Innovation Center
Customer Service Training, Tips for Working with Faculty
Fun Friday: The Book Whisperers (Technical Services and ILL)
Improving Internal Communication
Fun Friday: Center for Constitutional Studies and Faculty Center for Teaching Excellence
Technology Play Day
Fun Friday: The Media Moguls (Steaming, Media, Equipment)
Integrating Marketing into Your Job
Fun Friday: The Journal Mongers (Electronic Resources and Serials)
Using Technology to Increase Customer Service
Fun Friday: Media Services/Visual Arts Lab
Reference Sources Online
Fun Friday: The Public Servants (Circulation and Much More)
Staff Policy Jeopardy
Fun Friday: The Informants (Instruction and Reference Librarians)
Fun Friday: Writing Center and OWL
Institutional Archive Role
Fun Friday: The Techies (Systems and Information Commons)
Fun Friday: The “A” Team (Administration)
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